Travel Updates & Safety Measures

Our Commitment to Our Valued Guests

AT OUR HOTEL, THE HIGHEST PRIORITY REMAINS YOUR SAFETY AND COMFORT

Along with the safety of our associates. While cleanliness and safety have always been at a high standard, we are making our standards for hygiene, cleaning, and safety even more rigorous. 

WE HAVE ENHANCED MEASURES IN PLACE

Partnering with industry experts, such as Ecolab®, to help ensure we have training on hygiene and infection prevention expertise, with protocols rooted in the CDC guidelines. Ecolab, a global leader in hygiene and chemical products, is a trusted industry partner.

TO ENSURE YOUR COMFORT

Our staff has also been trained on property cleaning and sanitizing procedures through our proprietary AimClean program, and by other industry-leading cleaning experts, including from Ecolab.

What to Expect

During your stay, face masks are required to be worn in any public space which includes the outdoors where more than 10 people are gathered. No guests may enter the lobby or common areas without a face mask. In addition, physical barriers have been added at key points of contact, seating has been reduced throughout common areas, and hand sanitizing stations are available throughout the hotel. Housekeeping stayover service has been suspended while additional amenities are available upon request. 

ON-SITE DINING

Grange Restaurant & Bar is currently closed with plans to reopen Spring 2021. A limited grab & go menu is available daily featuring favorites from Oakville Grocery. 

NOW MORE THAN EVER, WE ARE READY TO TAKE CARE OF YOU

We appreciate your consideration for the well-being of yourself, our staff, and our community. We look forward to welcoming you to The Citizen Hotel.

MARRIOTT COMMITMENT TO CLEAN

For the most up to date information related to COVID-19 restrictions, please visit: www.covid19.ca.gov

Please note: guests showing symptoms of illness are asked to refrain from entering the property until cleared by a medical professional.